We care about your privacy

ACI acts as the Data Controller for personal information processed through this website and our business activities. This policy applies to information we collect when you visit arabiancan.com, submit a contact form or quotation request, apply for a position, or interact with our business in any way.

We process information only for clear business purposes and only for as long as required to fulfill those purposes. We do not sell, rent, or trade personal information.

What information do we collect?

We may collect contact information such as your name, email address, phone number, company name, and job title when you reach out to us through our website or business channels. We may also collect business information submitted through contact forms, Request for Quotation forms, technical enquiries, and partnership requests.

When you apply for a position with ACI, we collect recruitment information including your CV, employment history, qualifications, and any supporting documents you submit through our career application channels.

We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, operating system, and pages visited. This data helps us operate the website and understand how it is used.

We do not knowingly collect personal information from individuals under the age of 18.

Do we share your information with anyone?

We do not sell, rent, or trade your personal information.

Information may be shared with internal ACI teams handling your inquiry, with trusted service providers supporting our website and business systems under written confidentiality obligations, with professional advisors and regulators where required by law, and with other members of the Al Ghurair Group where necessary for legitimate business operations under group-level confidentiality standards.

Some of our service providers and group entities may be located outside the United Arab Emirates. Where personal information is transferred outside the UAE, we ensure transfers are made to countries that the UAE recognises as providing adequate protection, or under appropriate contractual safeguards consistent with the UAE Personal Data Protection Law.

Do we use cookies and other tracking technologies?

Our website uses cookies and similar technologies to operate the site and understand how it is used. We use essential cookies required for website functionality, analytics cookies that measure traffic and user interaction, and functionality cookies that support enhanced features such as language and region preferences.

Analytics cookies are deployed only with your consent through the cookie consent banner shown on your first visit. You can manage or disable cookies through your browser settings at any time. Some website functions may be affected if cookies are disabled.

We do not use cookies for advertising or third-party marketing tracking.

How long do we keep your information?

We retain information only for as long as necessary to fulfil the purpose for which it was collected.

Inquiry and quotation contact information is retained for up to 36 months after your last interaction with us. Customer and supplier records are retained for the duration of the business relationship and up to 7 years after, in line with UAE record-keeping requirements. Recruitment information is retained for up to 24 months after submission, unless you request earlier deletion. Website analytics data is retained for up to 26 months.

After the applicable retention period, information is securely deleted or anonymised.

How do we keep your information safe?

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse. These include access controls, secure storage practices, regular review of security procedures, and employee training on data protection.

No method of electronic transmission or storage is fully secure. While we maintain commercially reasonable safeguards, we cannot guarantee absolute security.

ACI does not use automated decision-making, profiling, or artificial intelligence systems that produce legal or significant effects on individuals based on personal information processed through this website.

What are your privacy rights?

Under the UAE Personal Data Protection Law, you have the right to access the personal information we hold about you, correct or update it, request its deletion where applicable, restrict or object to its processing, withdraw consent you have previously provided, request portability of your data, and lodge a complaint with the UAE Data Office or another competent authority.

To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

Our website may contain links to third-party websites including the Al Ghurair Group website and our social media channels. ACI is not responsible for the privacy practices or content of those websites.

How can you contact us about this policy?

For questions about this Privacy & Cookies Policy or to exercise your privacy rights, contact us:

Arabian Can Industry LLC Jebel Ali Industrial Area 1 P.O. Box 26595, Dubai, United Arab Emirates Email: privacy@arabiancan.com Phone: +971 4 880 1166

ACI may update this Privacy & Cookies Policy from time to time. The effective date below indicates when it was last updated. Material changes will be communicated through the website.

For complaints or escalations not resolved by ACI directly, you may contact the UAE Data Office, the supervisory authority responsible for the Personal Data Protection Law in the United Arab Emirates.

Effective Date: June 1, 2026